Convert more inquiries into consultations.
The largest revenue leak in any premium practice is the qualified inquiry that never gets answered, qualified, or followed up. We close it — across phone, SMS, web form, and virtual consult requests.
What's quietly costing the practice.
These aren't abstract. They show up in the schedule, the P&L, and the culture every single week.
30%+ of new patient calls go unanswered
Voicemail, hold queues, and front-desk overload bleed qualified, ready-to-book patients straight to the next practice on Google.
Inquiries get answered but not converted
Calls last 90 seconds, no qualifying questions, no scheduling assumed — the patient hangs up and 'thinks about it.'
Missed calls are never recovered
No callback within 5 minutes, no SMS bridge, no system. Each missed call is a $3k–$12k case walking out the door.
Web forms and SMS go to nowhere
Form submissions sit in an inbox until tomorrow. Patient intent is highest in the first 10 minutes — and you've already lost it.
Virtual consult requests aren't booked
High-intent cosmetic, biologic, and specialty inquiries get a generic reply instead of a calendar link with a clinical pre-screen.
No one is grading the calls
Without call scoring, you can't coach. Without coaching, conversion is whatever the front desk feels like delivering that day.
A complete intake operating system across every channel — installed inside your practice.
New patient call coverage
Live answer SLAs, hunt-group design, after-hours bridging, and overflow handling so every qualified caller reaches a trained voice.
Inquiry-to-consult conversion
Diagnostic qualifying questions, assumed scheduling, and same-call booking trained into the front-desk and TC scripts.
Missed call recovery
5-minute callback rule plus automated SMS bridge — every missed inbound is recovered with a personal touch within minutes.
Multi-channel intake
Phone, SMS, web form, chat, and virtual consult requests routed into one queue with consistent qualification and response standards.
Conversion scripts
Practice-specific scripts for cosmetic, biologic, ortho, perio, and implant inquiries — written for high-intent fee-for-service patients.
Call scoring & coaching
Every new-patient call recorded and scored against a 12-point rubric. Weekly review with the team, weekly improvement.
Measured. Owned. Reviewed.
Baselines vary by practice. Targets are written into the engagement and reviewed monthly with the doctor.
Figures reflect averages across Ever Ryze partner practices. Individual results vary by practice, market, team, payer mix, and engagement scope. Not a guarantee of future performance.
How we install it inside your practice.
We don't hand you a binder. We embed, build, train, and stay accountable.
Intake audit
We listen to 30 days of recorded calls, pull web/SMS/form data, and produce a leak report with named dollars.
Channel architecture
Phone tree, SMS bridge, web form, and virtual consult flows redesigned. Routing, SLAs, and ownership defined.
Script & playbook install
Practice-specific conversion scripts written for your service mix. Front-desk and TC trained until fluent.
Call scoring cadence
Weekly call grading by an Ever Ryze coach. Tight feedback loops with the team — never punitive, always specific.
Monthly executive review
Conversion KPIs reviewed with the doctor. Trends, outliers, and the next 30-day move on the table.
See exactly what your phone is costing you.
A senior partner will pull a sample of your recent calls and walk you through the leaks — in named dollars — in 30 minutes.